How can we help?

Guides for workers and employers using Kavoro in Winnipeg. For urgent in-shift issues, see safety guidance below.

For workers

Find, apply, confirm

Shifts, applications, QR attendance, and hours.

For employers

Post, select, export

Account approval, posting, attendance, and payroll export.

Workers

Finding shifts: Browse open shifts on Find shifts. Filter by role, area, and date. Sign in to apply.
Applications: Apply from a shift detail page. Track status under Applications: submitted, selected, or declined.
Confirmation: When selected, the shift appears in your schedule. Message the business if plans change.
QR check-in/out: At the workplace, scan the posted QR code to check in and out. Attendance is recorded automatically.
Submitting hours: After your shift, submit hours for employer review. Approved hours feed payroll export.
Disputed hours: If an employer disputes submitted hours, follow the in-app dispute flow. Unresolved cases may escalate.

Account approval: New employer accounts are verified before full posting access. Check email for status updates.
Posting shifts: From your dashboard, post role, schedule, wage, and location. Publish when ready for applicants.
Selecting workers: Review applicants and select who will work the shift. Messaging opens for coordination.
Attendance: Display workplace QR codes so workers can check in and out on site.
Reviewing hours: Compare submitted hours with attendance and approve or dispute before payroll export.
Payroll export: Download approved hours for your payroll process. Kavoro does not pay workers on your behalf.

Login: Use the email and password from signup. Workers and employers share the same sign-in page.
Email verification: Confirm your email after signup before full access. Resend from the verify-email page if needed.
Password reset: Use Forgot password on the sign-in page. You will receive a reset link by email.

Contact support: Email support@kavoro.ca with your name, shift date, and a short description.
Safety / urgent issues: If someone is in immediate danger, call 911 first. Kavoro support is not an emergency service.
Escalations: For unresolved hour disputes or safety concerns, use Support from your account or email directly.

Email support@kavoro.ca with your name, shift date, and a short description.

For harassment, unsafe conditions, or immediate danger during a shift, call 911 when needed. Then contact support@kavoro.ca with details.

Kavoro support is not an emergency service.