Problem with an application

Status stuck, missing updates, or unable to apply.

Selected for the wrong shift

You were confirmed for a different role, time, or location.

Shift details changed

Time, location, or role changed after you were selected.

Removed or shift cancelled

You believe a cancellation or removal was incorrect.

Can't check in

QR code missing, app error, or you were turned away at arrival.

QR code isn't working

Scanner fails, code expired, or attendance was not recorded.

Check-out problem

Unable to finish your shift or attendance did not close.

Incorrect recorded hours

Submitted hours do not match what you worked.

Employer disputed my hours

Your submitted hours were rejected or changed without agreement.

Hours awaiting review

Hours are pending approval longer than expected.

Login or account issue

Sign-in problems, verification, or account access.

Identity or profile issue

Profile details, verification status, or document uploads.

Report a safety concern

Unsafe workplace, harassment, or urgent safety issue during or after a shift.

Report a problem

Technical issues, misleading messages, or anything else we should know.